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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2274 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 18483 Views
  • 0 replies
  • 7 kudos

Cannot get a Support call to work!!!

Google!Why I cannot get a support call to work! I tried before inside hours before and it kept telling me the call request was outside hours! Finally it works to get it to call me but when the call connects and it says its putting me through to an op...

icanfly by Community Member
  • 2671 Views
  • 12 replies
  • 0 kudos

Google nest doorbell lens

My nest doorbell has a cracked lens, following it falling off the fixed mounting bracket!!!!! It has been correctly mounted following all steps and no issues until a few weeks after owning it! Under full warranty. Please advise of how I have this rep...

LAC23 by Community Member
  • 974 Views
  • 4 replies
  • 0 kudos

CANT RESET MY WIRED NEST CAM 1ST GEN

My camera is bound to someone else's account. I looked through the camera and couldn't find the reset button. When I used my account to link the camera, it prompted that the camera was bound to another account. Please remove it first. I The problem i...

steven5 by Community Member
  • 913 Views
  • 4 replies
  • 0 kudos

Control camera push notifications with routines

Problem: Without the ability to effectively automate notifications (ie on/off for time of day, familiar faces, etc), Nest Cams are just broken.This question has been asked many (!) times over the years and never answered or solved. With the introduct...

JSul by Community Member
  • 2779 Views
  • 10 replies
  • 3 kudos

Google in violation of Australian Consumer Law

My Google Nest Doorbell (battery version) states in the Google Home app "device unmounted" and is offline.There appears to be a known issue with mounting brackets having alignment issues and being faulty. The circular pin at the bottom appears to hav...

zero_sum by Community Member
  • 8081 Views
  • 28 replies
  • 2 kudos
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