Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
NC005 (4072) when adding nest doorbell
Hello. I recently factory reset my nest hub display and factory reset my doorbell. The hubs have re connected fine but the doorbell keeps getting stuck when connecting to wi-fi saying NC005 (4072). Please advise.
Nest App Crashing on iPhone
My Nest app crashes multiple times almost every single time I try to use the app. Makes reviewing video extremely difficult and frustrating. I have multiple cameras at home, at a vacation property and at a business and I can barely view any of them! ...
Aggravating viewing limitation
We've had our Nest doorbell for a couple of years, but it's only viewable on our iPads and android phones because that's where the apps are. Occasionally I'll be on my MacBook laptop in the office and the doorbell will ring. I can't simply and immedi...
Wired Nest camera turns itself off
I have 3 cameras all within 20' of each other. Two stay on all the time but one for no reason keeps turning off every few hours. They are all on the same network. Is this a camera defect or is there something I need to do?
Google Nest Cam (wired) lens dust
I bought the Google Nest Cam (wired) about 2 months ago from Amazon and recently noticed an unremovable dot on the lens. I tried cleaning the lens but it doesn't go away. Here are two photos taken with two different pieces of paper placed in front of...
Missing Security Screw
Nest doorbell camera fell off. There's no security screw in the box. Can Nest send the security screw that was missing?
Replacement magnetic mounts for Google cameras
I have 4 cameras and only 2 mounts. I sold my house and didn't take down my mounts. I thought they would be easy to replace once I purchased my new home. I didn't realize they were impossible to replace... unless you count people price gouging on eba...
Doorbell draining external chime battery
I have recently installed a Nest (battery) doorbell and connected to the original external chime. Everything works fine, but it appears as though the doorbell is now taking its power from the external chime unit as I have to replace the batteries eve...
Dropcam Obsolence
What do you do if you have three dropcams and did not receive the email with instructions on how to update?
Video not available
I have tried restarting phone, cameras, and wifi nothing has worked on floodlight camera, battery, or indoor cameras. It's the app. For all these people to have this much trouble that are on different wifi networks it has to be the app. If it's not f...
