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Broken Nest IQ Cameras Outdoor Stopped Working

ExxxtraMalt
Community Member

I have two nest cameras outdoor IQ versions. About 1 year old. One stopped working last week. Power wont come on or anything. Ive tried my working power cord new outlets everything. Today another one did the exact same thing. They both just turned into bricks. How do I submit a warranty claim here? Thank you!! 

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

You can contact the Google stores support team at 

https://support.google.com/store/gethelp

 

And they will help you out! 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Just checking to see if you need further assistance with this issue? Please let me know!

 

Best Regards,

Brad.

 

P.s Thanks for all of your help Ashepherdson! You are always a big help!

ExxxtraMalt
Community Member

Thanks for reaching out.  It looks like (based on selecting various things in this drop down page) since I"m past 30 days I can't return it and there are no repair options since it looks like Google has discontinued this device?  If that's the case, I'll probably just wait until the other two die and then just buy an arlo.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.