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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1565 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17671 Views
  • 0 replies
  • 7 kudos

Lost in Migration

After the zillionth prompt we said yes to migrating a first generation Nest camera from the Nest app to Google Home. The migration failed, and now we can no longer log into the Nest app but the camera is nowhere to be seen in Google Home. Nonetheless...

Jeff815 by • Community Member
  • 188 Views
  • 1 replies
  • 0 kudos

Google nest camera battery issues

Hello! We have had a nest camera above our garage for almost 1 year now. Suddenly the battery drains in about 12 hours. Previously it was lasting about 3-4 weeks. We do not have sound detection on, garage detection or other certain features that may ...

Kpitch15 by • Community Member
  • 284 Views
  • 2 replies
  • 0 kudos

Nest Floodlight offline

Floodlight is no longer turning on, and appears ‘offline’ on the app. Camera is still streaming snd detects motion so power and wifi is there but a lightless floodlight. Please advice

Kasian by • Community Member
  • 249 Views
  • 1 replies
  • 0 kudos

Wired Nest Floodlight cam not connecting after new Wifi

Team,Very frustrated, gone though all steps, videos, forums etc. Not able to get my Floodlight option on the app.The app recognizes the cam as an Nest cam Battery, where as it is a Wired camera with floodlight.Done factory reset almost 5 times now , ...

lalan by • Community Member
  • 216 Views
  • 2 replies
  • 0 kudos

Google Home App/ Outdoor nest camera

outdoor Nestcam was working fine and showing the video on an Android phone in the Google Home app but cannot see the video anymore. Have been able to see the video for a couple of hours after removing and reinstalling the Home app. Do not have any is...

Dilpen by • Community Member
  • 189 Views
  • 2 replies
  • 0 kudos

Howxro change the view

While trying to view a video recording of my home, I zoomed in on it and saved it somehow and now when viewing any feed of my home, is the zoomed in version in which I can't see the entire area anymore.

LadriykaD by • Community Member
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! Camers and dorbell

Have wired cameras and battery doorbell but says need to charge battery for cameras. What do i need to do? There is only one camera working

GINA2ROB by • Community Member
  • 242 Views
  • 1 replies
  • 0 kudos

Subscription help

Need someone to call me tomorrow at ******** around noon if possible. Need help transferring my subscrption and my email is screwed up Ken Marth

Solo6715 by • Community Member
  • 171 Views
  • 1 replies
  • 0 kudos

Nest camera doesn’t work

Camera is turned off and it says “Device off • Device unmounted”. I tried to check in setting and the “camera mount” is not an option. Is there any other way to fix this? I also restarted the camera and the app and still doesn’t work

JesusC by • Community Member
  • 259 Views
  • 1 replies
  • 0 kudos
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