New updates to Google Home for camera users: new AI image detection, requested f... Read more
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New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Video History on Google Nest Doorbell
I recently installed a Nest Doorbell Battery. It was my understanding that I would get 3 hours worth of recording in my video history without a paid Nest Aware Subscription. But I am only able to view history for the current day through the Google Ho...
Camera not connecting
I took the camera off to charge and put it back on it won't come up
Nest doorbell wired showing battery percentage and draining battery
Hello, I recently (2 days ago) installed my google nest doorbell battery, but I wired them to a new transfo.In the google home app I can sometimes see the battery percentage, and sometimes I see the doorbell is plugged in, and I see an infinity symb...
Resolved! What does it take to get this annoying banner removed on all of my cameras on the Nest app?
It’s the banner informing me Dropcams will no longer be supported next April. I am fully aware but annoyed this banner is taking up already valuable space on each dropcam screen in the Nest app. I’ve actually clicked on it by accident a couple of tim...
Resolved! Nest Mini 2nd Gen + Battery doorbell
I can’t get my doorbell chime to play on the nest speaker. I have the visitor announcement turned on and it won’t allow me to turn the chime feature on.
Nest cam facial recognition
I have 2 nest cams gen 2 battery cameras and want to buy a 5m genuine nest cable to connect to power and was wondering if that would give me the same features as a purchased wired camera as well as save battery. The main feature i am trying to get is...
Nest doorbell (wired) holiday theme missing
Moderator edit: for the safety of our community members, this post was edited to remove personally identifiable information. I have an older nest doorbell(wired) sn ################ and the tab for holiday themes is not in the app any longer. Is this...
Video recording is wrong on my account but ok with a different family login
Weird... We had an issue last night with kids hopping our fence. Looking back at the doorbell video, my account shows nothing happened but a moth flying by. However, the same time on my husbands login shows the whole event. Why is the video showing t...
dont have previous owner accoiuntg to remove nest cam indoors
Apparently my son set up her Nest Cam Indoor on one of her accounts. She had a stroke and now I am trying to get it reconnected to my account. We dont have the old info and the instructions say the previous acount owner needs to remove it. Since we d...
Google Nest Gen 2 Indoor - View Activity From PV
How do I view activity using a web browser vs cell phone?
