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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1472 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17541 Views
  • 0 replies
  • 7 kudos

My cámara adapter charger is not working

Hello , I’m having trouble to charge my google nest camera battery.it says that my charger is not compatible with my device. But certainly it belongs to the camera . i bought a new camera and tried it with the new adapter and is the same problem. Som...

Jaimon by • Community Member
  • 165 Views
  • 1 replies
  • 0 kudos

Google nest ring battery

I feel like I’m missing something in the set up. I don’t hear the doorbell ring. . Is it because it’s battery? Also, why is it not color? I have two nest cameras and they are both color. Any thoughts.

Disabling notifications for familiar faces

Could you please implement functionality to disable notifications for familiar faces in your nest cam suite of products in the Google Home app It's mid 2025 and this basic functionality is still missing after many years of requests from many of your ...

Cameras won’t detect events unless app is open.

Hi!Nest Battery Camera won’t detect events (people, vehicles, etc.) unless I’m in the Google Home app looking at the stream. When I’m looking at the live stream the app will provide notifications of events currently happening. I’m experiencing this o...

Helmet66 by • Community Member
  • 468 Views
  • 3 replies
  • 0 kudos

Resolved! Nest app keeps signing me out

Is anyone else having issues with the Nest app?I have to keep the app open to receive notifications on Android. I will be randomly logged out once closing the app. This has been happening for a week now? Any work around?

Jonesjay3 by • Community Member
  • 677 Views
  • 6 replies
  • 0 kudos

Connecting camera to new WiFi.

I just upgraded my xfinity router and had to change the WiFi name. I can’t seem to connect to the new WiFi/new router. I tried a factory reset and reinstall, but still end up with the message “something went wrong.”I have tried to change WiFi setting...

Jeffjo by • Community Member
  • 527 Views
  • 6 replies
  • 0 kudos

Transfer indoor camera to Home beta "offline"

I just joined the public beta and I transferred numerous cameras including outdoor IQs,Hellos, and other indoor nest cameras. However, one is stuck in a weird spot. I can see it connected to my network through Wi-Fi with a strong connection. However,...

AndrewPM by • Community Member
  • 473 Views
  • 7 replies
  • 0 kudos
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