Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Problem trying to recharge nest
I have had my nest doorbell for 3 years, but now it's not charging even after resetting. I have tried removing and adding but my nest doorbell is not found as an option. Please help get my battery to charge.
Kudos to Roy & Jay - Excellent Customer Service Nest Hello!
Hi Google Nest Customer Care Team,I wanted to take a minute to express my utmost appreciation for the support I received from Roy and from Senior Technical Support Jay! I had been struggling for 2 weeks with my google nest hello door bell trying ever...
Nest doorbell gen2 wired - video history does not save or saves choppy
This has been an ongoing issue and I have yet to come across a resolution for this problem.On my gen2 wired doorbell, video history does not save reliability, it misses events, and will often not even display a live feed. I pay for nest aware 24/7 re...
Nest Cam IQ Indoor NC3100US not working
I set up the camera using the Nest app on Android and it was working fine. About 30 minutes later it goes offline and nothing I do will get it back online. I tried:-restarting the app and my phone-unplugging and plugging the camera back in (minute+)-...
Lost in Migration
After the zillionth prompt we said yes to migrating a first generation Nest camera from the Nest app to Google Home. The migration failed, and now we can no longer log into the Nest app but the camera is nowhere to be seen in Google Home. Nonetheless...
Google nest camera battery issues
Hello! We have had a nest camera above our garage for almost 1 year now. Suddenly the battery drains in about 12 hours. Previously it was lasting about 3-4 weeks. We do not have sound detection on, garage detection or other certain features that may ...
Nest Floodlight offline
Floodlight is no longer turning on, and appears ‘offline’ on the app. Camera is still streaming snd detects motion so power and wifi is there but a lightless floodlight. Please advice
Wired Nest Floodlight cam not connecting after new Wifi
Team,Very frustrated, gone though all steps, videos, forums etc. Not able to get my Floodlight option on the app.The app recognizes the cam as an Nest cam Battery, where as it is a Wired camera with floodlight.Done factory reset almost 5 times now , ...
Google Home App/ Outdoor nest camera
outdoor Nestcam was working fine and showing the video on an Android phone in the Google Home app but cannot see the video anymore. Have been able to see the video for a couple of hours after removing and reinstalling the Home app. Do not have any is...
Google Nest Camera (battery) unresponsive, factory reset no lights sounds like it's dead
Good morning, my security software reported an unknown user was on my wifi yesterday and it caused me to change my password on my home network and then obviously, I had to update passwords on all the wifi enabled equipment in the home. I've completed...
