Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest wired cam can't reach camera

Community Member

 I don't know why this thing is not working, The doorbell video works great. I have reset it, I have redone the whole setup and it still does not show video after setup was done and it was working at first. What can I do besides return this thing?


So I removed and did the setup again. Same issue. I sometimes get a picture but if I leave and go back it says

"Can't reach this camera"  I have it close to the router also. Not sure what's wrong with it


** I reset my router and now it's working correctly **


Platinum Product Expert
Platinum Product Expert

Glad to hear the router reset worked for you!  This is why so many of our responses involve a reset.. it's amazing how often it works!

Community Specialist
Community Specialist

Hey Folks.


Glad a resolution was found! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.


Best Regards,