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Broken mounting bracket

Rhondaannable
Community Member

How do I order a new mounting bracket for my doorbell?

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, Rhondaannable.

 

I am sorry to hear that you have a Broken mounting bracket for one of your cameras! I would love to look into this for you! Are you asking about the backplate? Once I have some additional information from you, we can look into it further.

 

Best Regards,

Brad.

Mabachew
Community Member

I need a new back plate too 

janthadeus
Community Specialist
Community Specialist

Hi Mabachew,
 

Thanks for reaching out. Let’s check — could you fill out this form and let me know once you’re done?

 

Looking forward to your response.
 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

 

Best,

JT