Cam & Floodlight Work .. but Floodlight NOT showing in Google Home

[kdbarbaro]

Camera works great, shows that it is plugged in, and I have access to it via Google Home app.

Floodlight is also working great, turns on with movement.

My issue is, is the floodlight is not being detected in the Google Home app. So I have no control over it.

I have disconnected power, power cycled, re-setup with device and have double checked that during setup I am picking Nest Cam with Floodlight option. But no luck with it appearing.

[Juni]

Hi kdbarbaro

Thanks for posting and for being a step ahead of us. A few questions: what phone are you using (Android or iOS)? Is the Google Home app updated? Have you tried relinking the Google Home app? Using another phone will also help us isolate this. 

Regards,

Juni

[Markjosephp]

Hello folks,

Thanks for the help here, Juni.

@kdbarbaro, I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Regards,

Mark

[Jenelyn_O]

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

I appreciate your help, Juni and Mark.

Best,

Jenelyn