Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.
HI Mdstearman, Google is not repairing cameras that are the previous (gen 1) cameras. All you can do is buy a used one from eBay (or where ever). I have done this twice and both times had positive experiences.
