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Recording when someone rings

Karayamba
Community Member

Hi,

I just bought a Nest Doorbell. I am very happy, but I am struggling with the " recorded events'. When I check the options, I have, Person, car, pets,... But when I choose person a receive a notification and it saves the recording every time the camera spots someone. I live in a city, you can imagine that I receive a notification every 30sec... 

Is it possible the ask for a recording only when someone is pressing the button of the doorbell ? 

(Hear me well, notification are working perfectly, I am just looking for the "History".)

Thanks

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

Karayamba
Community Member

Hi Brad,

Unfortunately I didn't receive any answer or solution... 

Br,

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.