09-13-2024 08:24 AM
Although the charger is properly seated in the camera's charging port, it doesn't make the connection to begin charging. I've had these 2 cameras for 2 years and this is an ongoing problem. I have to try multiple plugs, swap the chargers, take the charger in and out, do the hokey pokey, and MAYBE it will finally decide that it wants to connect and charge. If it does, I have to pray that it doesn't decide to randomly consider itself a slow charger this time, because if I take it out after a connection has been established at all, I run the risk of never getting it connected again.
09-14-2024 01:25 PM
I think your best bet for this is to speak with a google tech person. Do to that you can open an official support ticket here. Once e you answer all the questions you will have the option to "chat" with online support or received a phone call. Good luck and please return here and let us know how it went.