Camera cord

[tonifewell]

My cord has dry rotted due to the weather. These outdoor cameras are not weather resistant!!

DO NOT BUY!!!!!

[Peteluo]

Same here. The cord is flaking off under the sunlight. You can't replace the one connected to the camera. Seems to be a common issue that Google needs to fix. 

[janthadeus]

Hi folks,

Oh no! We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?

Looking forward to your response.
 

Thanks,

JT

[janthadeus]

Hi there,

Peteluo, we've received your form — thanks for filling that out. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
 

Tonifewell, we haven't received your form. Were you able to fill it out? Do you still need help?
 

Regards,

JT

[janthadeus]

Hey Tonifewell,

I'm checking in to see if you are able to fill out the form. If not, please do so, so we can assist you further with your concern.

Best,

JT

[Peteluo]

Yes and Google is assisting. Thank you for your help. 

[EmersonB]

Hi everybody,

@Peteluo thanks for filling it out. Please continue the conversation there with our support team.

@tonifewell we haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

I appreciate the help JT.

Thanks,
Emerson