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Camera feed or audio feed on Nest Indoor Cameras Time Out!

tanyat83
Community Member

I have 3 indoor cameras, a doorbell, and an outdoor camera.  I use one of the indoor cameras as the video monitor for my 2.5 year old son at night.  For the last two weeks the video feed has been timing out or the video feed stays but the sound goes away and when my son has woken up at night, I can't hear him until he's screaming so loud I can hear him from two doors!  I have tried having my phone on Wifi and data, I've switched between both the Nest App and the Google Home App and nothing is working!  I'm going to have to resort to a cheap audio monitor.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad