Camera history only saving for 3 hours

[Cok2004]

Why does my cameras now only safe history for 3 hours?

[Roonie63]

I have the same problem, 

[Rubes]

Sounds like the regular amount of time without a paid Nest Aware subscription.  Can you confirm if you have an active subscription?

[Cok2004]

I have no subscription but I until now Ive had at least 2 - 3 weeks history

[MplsCustomer]

@Cok2004 

That sounds like you may have enrolled in the free 30-day trial Nest Aware subscription, and the trial subscription has now expired.

[EdmondB]

Hey everyone,

Thanks for posting here in the Community. With the Nest Aware subscription, you will have 30 or 60 days of event video history, depending on the Nest Aware plan you purchase. Check out this link to learn more about the Nest Aware subscription.
 

@MplsCustomer, thanks for the help.

Best,

Edmond

[Jenelyn_O]

Hi folks,

Checking if you still need help. Please let us know, as we'll be willing to assist you further. 

I appreciate the help, @MplsCustomer and Edmond.

Thanks,

Jenelyn

[Jenelyn_O]

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn