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Camera is off-line.

Roadrunner1928
Community Member

After I charged my nest battery camera, I cannot switch it back on after i replace it and while on its magnetic station,  the camera shows its nite vison (red) lights and the green light showing that it is active but In the app screen for that particular camera, there is no icon at the bottom right hand side to switch it back on. 

3 REPLIES 3

CPD
Community Member

We're having exactly the same issue

Hi CPD

Have you posted on this issue yet? I'm guessing not since you don't mention a fix. 

EdmondB
Community Specialist
Community Specialist

Hello everyone,

I’m sorry for the trouble this has caused you, let me help you out. Have you tried doing a reset on your Nest camera? Here is a link on how to Restart or factory reset Nest camera.

I look forward to your response.

Regards,
Edmond