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Camera is on but nest says it is off.

JohnF
Community Specialist
Community Specialist

‎08-25-2021 08:26 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Ken Hall 2175 

 

Unplug it plug it back in
 
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JohnF
Community Specialist
Community Specialist

‎08-25-2021 08:27 AM

Hey there Ken Hall 2175, 
I'm sorry for the late response, but I wanted to hop in here to make sure your concerns were addressed. Sorry to hear about the issues with your cam and nest app, I know it can be confusing, but I'm happy to help. 
 
Thanks for letting us know what you have tried to troubleshoot. I would suggest reviewing this article if you're still having issues with this.

Please let me know if you have any further questions or concerns.
 
 
-from Garrett DS(Community Specialist)
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