Camera not showing up in home app

[ked860s]

My dad unplugged my camera and now it won’t show up in the google home app. The light is green but I can’t connect. When I try to add it back it says it’s already registered to an account. None of the trouble shooting tips bell 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 

Brad.

[aatienza]

Hey ked860s,

How's it going? Still need our help? Feel free to let us know if you do.

Thanks,

Archie

[aatienza]

Hey ked860s,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie