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Camera replacement

byfield
Community Member

Over the years I have purchased Nest products including the old Dropcam cameras.

My first Dropcam camera finally died and needs to be replaced.  I was told by Nest that my only option is to buy a new camera at full price.  Having been a loyal customer and purchased several Nest cameras as well as Nest thermostats I would think Nest would offer some sort of replacement discount to their customers.

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.