12-09-2022 11:24 AM
I am starting to get this color change on my 1st Gen external wired security camera. Is there a setting? What’s wrong?
12-13-2022 07:59 PM
Hey RLewkowicz,
Oh no! I'm sorry to hear that. If the camera doesn’t automatically switch to or from Night Vision when the light conditions change, you might experience this when you watch your camera’s video stream. Try doing the steps below:
Make sure Night Vision is set to Auto.
Thanks,
Archie
12-19-2022 02:00 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
12-21-2022 03:58 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie