Camera security outside

[RLewkowicz]

I am starting to get this color change on my 1st Gen external wired security camera. Is there a setting? What’s wrong?

[aatienza]

Hey RLewkowicz,

Oh no! I'm sorry to hear that. If the camera doesn’t automatically switch to or from Night Vision when the light conditions change, you might experience this when you watch your camera’s video stream. Try doing the steps below:

Make sure Night Vision is set to Auto. 

• In the Google Home app
  1. On the home screen, select the camera they want to change settings for.
  2. Tap Video.
  3. Under Night Vision, select from Always on, Auto, or Off.
• In the Nest app
  1. On the home screen, select the camera they want to change settings for.
  2. Tap Settings > Night Vision.
  3. Toggle the Auto.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie