cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1520 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17597 Views
  • 0 replies
  • 7 kudos

Talk with Hub Max to outside cameras

I just added 4 new battery Nest cameras, they show up on the Hub and Hub max but, unlike my doorbell camera there is not a talk button on the screen. Anyway to set this up?

Cracked lens on battery doorbell

I found the doorbell on the floor. The lens was cracked. Can it be repaired or the unit replaced. will it be covered by warranty. It delivered on August 24 2021.Thank You,Subodh Patel

Pateme by • Community Member
  • 482 Views
  • 1 replies
  • 0 kudos

Resolved! Talk & Listen not working with Samsung phones

The Talk & Listen feature in Google Home for Nest Doorbell (battery) and Nest Cam (battery) does not work as it should on Samsung phones.Why are moderators locking threads on this unresolved topic?Google have confirmed that there is an issue but have...

Google Nest IQ camera

My Google Nest IQ camera has stopped working. Power supply and cable have been changed with no improvement.The supplier (R&M Electrical) tell me that Google Nest want it returned to them but I can find no address or contact details for them in the UK...

Glenn66 by • Community Member
  • 681 Views
  • 2 replies
  • 0 kudos

Strange clicking/popping noice

Hello My camera gives a very frequest clicking/popping sound. Specialty during low light or really dark conditions.Occasionally it can be as much as a few times per five minute period. Very disturbing.What is the reason for this sound and can it be d...

dangli by • Community Member
  • 1702 Views
  • 7 replies
  • 0 kudos

Unable to connect to old Nest account

I have a Dropcam Pro that is connected to this account. When I try to add it to Google Home it says connected to another account. I have had this problem ever since I migrated to Google. Is there anyway to do a factory reset. Please help or this $175...

ghaist by • Community Member
  • 387 Views
  • 0 replies
  • 0 kudos

Nest Doorbell (battery) won't install through app

This seems to be a common problem. While trying to set-up the doorbell, I try to plug in the doorbell and only get a white light, never blue. I have done the factor reset several times, this does not help. I've tried switching wifi streams, still not...

barisax17 by • Community Member
  • 1002 Views
  • 5 replies
  • 0 kudos

Shared Link

Hello my camera link share is not working. My app is working but when I send the link share it says update your browser. My browser is updated and I even tried downloading a new browser and it will not work with that either.

TonyaS by • Community Member
  • 573 Views
  • 2 replies
  • 0 kudos

Nest Outdoor Camera - USB end replacement

I've had a hell of a time with my Google Nest Outdoor Camera's recently. I have 5, that are going on a little over 2 years old. For cameras that are advertised and supposedly outdoor rated, they don't seem to be holding up very well. The white coatin...

Deathgazer by • Community Member
  • 1268 Views
  • 1 replies
  • 1 kudos
to vote
Labels
Top Kudoed Users
View all