Camera won't connect after upgrading to Google login

[CitizenAl]

After being forced into upgrading to a Google login my existing camera won't connect.  It says connected to another account. Duh, that is me, my old nest account. You should have known that as part of the conversion!!! 

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Have you gone through the migration process already? Are you sure you are using the same login information in the Google Home app?

Best regards, 
Brad

[Jhonleanmel]

Hey folks, 

Thanks for lending a hand, Brad.
CitizenAl, chiming in to ensure everything is good here. Let us know if you have additional questions ― we'd love to help.

Thanks,
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel