02-16-2023 06:11 PM
I have a restraining order against a person that has already assaulted me one time. Can the nest doorbell cam learn what this person looks like and/or send a high priority alert if they show up at my home?
02-17-2023 10:08 AM
Unfortunately for your situation, Google Nest's "familiar face detection" capability relies on learning from faces seen by your camera, and it has no high priority alert capability.
https://support.google.com/googlenest/answer/9268625?hl=en#zippy=
02-17-2023 11:07 AM
I guess I can show my nest doorbell pictures of him and maybe it wil learn his face.
02-17-2023 11:59 AM
As just another Google Nest customer, I have no idea whether that's possible, or reliable.
02-22-2023 09:56 AM
Hello everyone,
@Nurse4lifekcm thanks for reaching out here in the Community. Aside from what MplsCustomer has shared, with Nest Aware, you can use familiar face detection to teach your Google Nest camera to recognize faces of people that you know, and notify you when it detects people it doesn’t recognize. Over time, facial recognition becomes more accurate at determining familiar faces and can send you more helpful alerts. You can also manage your familiar faces library in the app, like change a person’s name or delete a face profile. Let us know if you have more questions in mind.
I appreciate the help, MplsCustomer.
Regards,
Emerson
02-25-2023 02:40 PM
Hey Nurse4lifekcm,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? Were you able to read the information I've shared? In case you have an update, you know where to find us.
Thanks,
Emerson
02-25-2023 07:29 PM
Yes thank you. I am going to try to get my nest dorbell camera to learn his face by pictures. I'll let you know if it works
02-26-2023 05:06 PM
Hi there,
You’re welcome! Sounds like a plan. Keep us posted.
I appreciate the help, MplsCustomer and Emerson.
Thanks,
JT
03-01-2023 05:12 PM
Hey there,
It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.
Regards,
JT
03-02-2023 07:41 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, JT.
Thanks,
Archie