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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15597 Views
  • 0 replies
  • 6 kudos

Nest Hello - No Events Detected

Hi,I got a notification saying my Nest Hello had gone offline and when I looked, it was offline for around 20mins. There are also multiple times throughout the day where there are no recordings and it says, “No events detected”.I’m on the Nest Aware ...

JasonT by • Community Member
  • 1630 Views
  • 6 replies
  • 0 kudos

Nest Camera Battery

Hello, So I've added some Nest Cam Battery to my IQs and it seems that when I charge the battery (even if it was only at 50% before starting to charge), that the cam wants me to "reactivate" the cam in order to get it to work.Does this mean that ever...

Gelgameks by • Community Member
  • 624 Views
  • 1 replies
  • 0 kudos

NEST Camera Outdoor Replacement Power cord

Hi, the power connector on our nest camera outdoor just died. We have two cameras and I swapped the power connector and was able to power up either camera, so I know it is the power adapter that doesn't work. How can I replace this part? Thanks!

mcclin47 by • Community Member
  • 614 Views
  • 1 replies
  • 0 kudos

Resolved! Lost wedge screws

Was installing the wedge and mount and managed to drop on of the small screws and can’t find it anywhere! Need a replacement but can’t find out what size the screws are anywhere.

Tiffany by • Community Member
  • 2882 Views
  • 5 replies
  • 4 kudos

Nest camera

I'm having all kinds of problems, iv had nest doorbell for bout 2yrs now. And the doorbell doesn't work, when someone is there I don't know bc it doesn't notify me (as it use to) , it keeps cutting off on its on and changing to "away" . It doesn't do...

ybrittne1 by • Community Member
  • 666 Views
  • 3 replies
  • 0 kudos

Help with doorbell family access problem

My husband had me sign up for our nest doorbell access using his email account, which I thought was strange, but figured he had researched how to do it. Well, now I have all of his phone contacts on my phone and I don't want them. Can I delete my app...

paterd by • Community Member
  • 710 Views
  • 3 replies
  • 0 kudos

Resolved! Home App not giving notifications

My Nest camera is given alerts to the Nest App on my phone so I am 100% sure the camera is operating correctly, but my wife got a new phone Pixel 4a and she no longer receives notifications with the Google home app. I have tried:1. App Permissions an...

Floodlight camera light issues

I installed a new floodlight camera two months ago and everything worked fine. Last week the floodlight disappeared from my home app, it's not listed there anymore but the camera still shows up. Now I can't turn on and off the floodlight from my phon...

Dieman by • Community Member
  • 850 Views
  • 3 replies
  • 0 kudos

How to access my nest aware account

Trying to find how to access my video clips. Payed for subscription but can not find any saved videos. What did I not do? How do I access my Nest Aware account?

WC by • Community Member
  • 3484 Views
  • 3 replies
  • 1 kudos
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