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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15791 Views
  • 0 replies
  • 6 kudos

Cannot logon to Nest camera using Goggle login. WTH??

This is a repeating theme. The Nest cameras themselves are working well for the last year, but logins are difficult or impossible to do on Firefox apparently. Not only does Nest not allow me to login using Goggle, but it keeps looping back to the Gog...

PJ1 by Community Member
  • 897 Views
  • 3 replies
  • 0 kudos

Resolved! Nest floodlight Camera runs out of battery

Hello,I bought the camera with floodlight. It is wired in and the floodlight is able to detect motion and turn on at all times.My problem is with the camera battery. It switches from showing the infinity symbol to a percentage and at then out of batt...

kokotan by Community Member
  • 59986 Views
  • 89 replies
  • 3 kudos

Live View Unavailable - New wired indoor cam 2nd gen

Bought a new 2nd gen wired indoor cam today. Live viewing only works about 10% of the time. I also get notifications that the camera has been offline randomly. Most of the time it says "live view unavailable". It also seems spotty with its 24/7 video...

Nest Outdoor Camera is not detecting person or motion

Amazon (and UPS) makes deliveries and the Camera only reports "Sound" as the alert, seldom "Person" or "Motion", even when the Person walks across the field of view at <10' during daylight. All settings are maximized. See for yourself: https://video....

Ron55 by Community Member
  • 1880 Views
  • 5 replies
  • 2 kudos

Google doorbell (battery)

The nest doorbell (battery) permits activity zones WITHOUT a subscription. The google store also says you can hardwire the battery doorbell.If you hardwire the battery version will you still be able to use activity zones without a subscription?if I b...

Best wireless doorbell

I am hopping to add a wireless doorbell to my security system. The ADT doorbell does not work unless the home is hard wired for a doorbell. I am looking at wireless applications to connect to my ADT system. I was told that the nest doorbell is compar...

MW2021 by Community Member
  • 2170 Views
  • 3 replies
  • 0 kudos

Camera floodlights

My floodlights stay on all the time and do not shut down after a default amount of time.

jholden by Community Member
  • 1100 Views
  • 3 replies
  • 0 kudos

Nest hello video is pink

Hello I have had issues for a month now with my nest hello door bell. it is displaying pink / purple hue colour in 1 corner I checked the front of the lens and everything looks fine. I have tried a hard reset and reinstall and have the same issue als...

Shaun_c by Community Member
  • 1449 Views
  • 5 replies
  • 0 kudos

Notifications

How can I change the notification sound to a different ring tone because it’s the same ring tone as my SimpliSafe doorbell. The nest camera is being used at my moms memory care facility and I’d prefer to have a different sound to determine the import...

Nest Indoor Cam keeps powering off

I'm having a rather odd issue where my Indoor Cam keeps powering itself off for a period of time before starting up again. The light on the front goes off (I have it set up so that the light shouldn't go off in any other circumstances - I also don't ...

dartiss by Community Member
  • 922 Views
  • 3 replies
  • 0 kudos
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