12-08-2021 11:03 AM
I’ve followed instructions about uninstalling the device, have strong internet signal, reinstalled the software and reset the devices and yes I have a premium nest aware account. None of my cameras record—they only take a snap shot. Happened right after I upgraded my nest aware to plus.
02-17-2022 10:31 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-21-2022 03:49 PM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-23-2022 09:22 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.