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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17656 Views
  • 0 replies
  • 7 kudos

Video Events Not Loading

3 Google Wired Indoor CamsGoogle Home App iOS iPhone 11proI get notifications instantly with quick view, however every time I click the notification to view the recorded event it opens but never loads the video event. It’s always the same never ever ...

Nest doorbell talk and listen - I can't be heard

I have the Nest Doorbell (battery) and I have an intermittent issue with the talking features.The person at the door is unable to hear me when I activate talk and listen, but I can hear and see them loud and clear. It's very frustrating and embarrass...

Cwain6 by Community Member
  • 551 Views
  • 2 replies
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Google Nest Doorbell Chime Connector

I installed the Google Nest doorbell 2 years ago. Recently, the doorbell stopped working. I traced all the wires, replaced my whole doorbell unit inside the house, dug up wiring diagrams, and even used my ohm meter to check all the wiring connections...

bmr1230 by Community Member
  • 721 Views
  • 3 replies
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Nest Cam - Can't Mute Audio

This is now my third post about this issue.This has been ongoing now for over 2 years. My first thread opened in October 2021!!I've posted twice about this before, plus others have posted.https://www.googlenestcommunity.com/t5/Apps-Account/Nest-Cam-B...

Dickie by Community Member
  • 7473 Views
  • 20 replies
  • 7 kudos

Nest Cam (Battery) Weatherproof Cables Too Long

Hi,I've seen other posts related to this, but just wondering if there is any chance that a shorter weatherproof cable (say 1m) might become able for the Google Nest Cam (Indoor/Outdoor) Battery Cameras? The supplied cable (1m) is not weatherproof, an...

DrGlennn by Community Member
  • 663 Views
  • 1 replies
  • 1 kudos

Nest Outdoor Camera issue

Our outdoor Nest Cam is currently in a dark mode and we can’t see anything outdoors now. The battery charger was not connected correctly but today we fixed that issue, now the camera is not functioning correctly in the dark. We are not able to see an...

Green light blinking when no one is watching

I have a google camera, occasionally I see the green light blinking, which from my understanding means someone is watching. Today I noticed it blinking, assumed it was my husband watching so waved then texted him to say hi, he said it definitely wasn...

Tamsyn by Community Member
  • 6284 Views
  • 2 replies
  • 0 kudos

Cameras disappeared from Nest app

I had all my devices (5 outdoor cameras and doorbell) in the nest app, after switching to a new phone and installing all the apps, the cameras disappeared from the nest app. Only the doorbell is still there. The cameras do appear in the googe home ap...

JeniRo by Community Member
  • 1454 Views
  • 2 replies
  • 0 kudos

Nest Doorbell Issues

I have the Google nest doorbell generation two installed on my front door. Prior to this being installed the doorbell chime rang fine when the doorbell was pressed. With this installed the doorbell chime will not ring any longer. If I disconnect, the...

Notifications (motion alerts)

We have 4 Google outdoor Nest cams and 2 “original” (pre-Google) wired Nest cams. For weeks now, none are sending me push notifications for motion alerts.My wife still gets them. We have the same model iPhone and on the same iOS version. Have gone th...

CCH by Community Member
  • 2163 Views
  • 7 replies
  • 0 kudos
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