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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15767 Views
  • 0 replies
  • 6 kudos

Nest DoorBell doesn’t ring on my phone

Am I the only one who thinks the people at Google are dumb for selling a doorbell that doesn’t ring on your phone?!?! I’m taking it back for a refund. SkyBell or Ring makes more sense.while I’m at it, I’ll also complain about the Nest cameras and not...

Mht88 by • Community Member
  • 417 Views
  • 1 replies
  • 0 kudos

Nest Camera (battery) not charging and cannot factory reset

Hi,My google nest camera (battery) is about 2 years old and it ran out of battery while I was away on holiday. Now I cannot get it to charge. It's had the charger connected for 24hours and no lights have come on.I've tried to do a factory reset howev...

BT by • Community Member
  • 867 Views
  • 4 replies
  • 0 kudos

bad charge cable

Spent 45 mins on the phone with customer support trying to get a replacement for a bad cable out of the box. Bad cable has only 3 electrodes on the magnetic end. I can buy a new one from google for $14.99 but i thought... no dice! 45 mins twice and t...

hmm45mins by • Community Member
  • 867 Views
  • 6 replies
  • 0 kudos

Night vision turns on and off repeatedly

Just wondering if there is any planned update to resolve the issue of night vision turning on/off constantly? This has been posted before, so just wondering if there is an udpate:https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Night-visi...

JoelRG by • Community Member
  • 351 Views
  • 1 replies
  • 0 kudos

Low temperature warning on camera with floodlights

I have the outdoor camera with floodlights. It is permanently attached to power as instructed. So far I have received a few notifications the batteries in the camera will not charge completely due to low atmospheric temperature. The problem is I live...

Fullion by • Community Member
  • 804 Views
  • 4 replies
  • 2 kudos

Cameras wifi and settings

I have three indoor cameras and four outdoor cameras. I have the four outdoor with power full time and the in door are battery powered. I had all nest cameras in my other home and the nest app was great. I am having a couple different issues. The fir...

Google Nest cam - 500 error

Up until last Thursday (Jan. 4), I was able to view my Nest Cam Live View through my Google Chrome browser on my laptop. On Friday, I tried logging in to Google Home, but am taken to a page that reads "500. That's an error." I contacted tech support ...

Tony2024 by • Community Member
  • 699 Views
  • 3 replies
  • 0 kudos

Nest Doorbell battery terminal screws

Anyone know what size terminal screws for Nest Doorbell gen2? I originally chose to do battery for my doorbell, but now tired of charging. Where can i buy terminal screws and wires for this doorbell?

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