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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest video doorbell won’t restart

Hi, we had a 2 hour power outage and my nest video doorbell went offline. We also have a nest outdoor camera. The outdoor camera started up okay after power was restored, but not the doorbell one. I’ve tried restarting the camera by holding the resta...

MrsLouie by • Community Member
  • 327 Views
  • 6 replies
  • 0 kudos

Cam doesn't load

When someone rings my doorbell, instead of the app pushing the notification and showing the cam, I get a blue loading circle on a black background. This is what happens on my phone and my Google Nest Hubs (2nd gen). By not loading the camera the app ...

Ben78 by • Community Member
  • 262 Views
  • 3 replies
  • 0 kudos

Resolved! Google Nest Doorbell reset, history lost

Is there any way to restore history when factory resetting a doorbell? Mine stopped working after a few months, and factory reset it per conversation with support. Now I have 2 doorbells in My Google home, one with the history, and this new install w...

cant verify on iphone?

Why can I sign into nest (with migrated account) on my ipad and macbook but all of a sudden cannot sign into google nest on my iphone? "device can't be verified", try to verify but keeps asking the same questions, wont verify! I have used this phone ...

Acecamper by • Community Member
  • 357 Views
  • 7 replies
  • 0 kudos

Nest app no longer displaying my cameras

My phone died and now I can no longer log into my nest home app on my computer or on my back up phone. my password was not recognized I was able to recover the account and now none of my cameras show in my account. Since Google took over nest this ha...

danvill by • Community Member
  • 677 Views
  • 9 replies
  • 1 kudos

Mount locking mechanism broken

The mount locking mechanism on my google battery doorbell no longer works. The locking button on the back does not protrude. Consequently it will not lock to the mount.How is the doorbell opened up so that I can access that button mechanism inside an...

Toby2 by • Community Member
  • 442 Views
  • 4 replies
  • 0 kudos

Trouble with old nest app

Hi community,I am not sure I chose the right category, but here goes.Have been a Nest user for years and have a Nestaware subscription.Have 2 older model Nest indoor cams on my network and could see the footage of both in the Nest all on the phone an...

Nest doorbell wired.

Recently my nest wired doorbell microphone will not work. I can talk to people through it but they cannot talk back to me. Strange to the microphone is only working one way now.I have tried factory resetting the doorbell that did not work. I've taken...

thesmith7 by • Community Member
  • 541 Views
  • 11 replies
  • 1 kudos
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