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Nest Cam Outdoor Nest App

khusted86
Community Member

Why does Nest advertise that “Nest Cam Outdoor” works with the app, but it actually doesn’t!?!? Is this getting fixed or do I need to return these overly priced cameras for false advertising and for not working on the Nest app!? 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@khusted86 

Google Nest quit selling the "Nest Cam Outdoor" (aka Google Nest Outdoor Camera), which got installed in the Google Nest app, two years ago.

Instead, they sell the "Nest Cam (outdoor or indoor, battery)", which gets installed in the Google Home app. We've had one for over 2 years now, plugged in with the optional power cable, because Google Nest quit selling the "Nest Cam Outdoor". We were surprised to learn it didn't work in the Google Nest app, and therefore lacked numerous capabilities of our existing "Nest Cams Outdoor". Ever since, we've been using 2 apps.

I don't think Google Nest has any plans to make the "Nest Cam (outdoor or indoor, battery)" work in the Google Nest app.

EmersonB
Community Specialist
Community Specialist

Hello folks,

@khusted86, thanks for reaching out here in the Community. The new Nest Cameras and Nest Doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. 

I appreciate your response, MplsCustomer.

Regards,
Emerson