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Nest Outdoor Camera issue

Alex_Fortis
Community Member

Our outdoor Nest Cam is currently in a dark mode and we can’t see anything outdoors now. The battery charger was not connected correctly but today we fixed that issue, now the camera is not functioning correctly in the dark. We are not able to see anything. 

Has any here ever face that issue? If so, you can share some help please @All  TIA 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Alex_Fortis 

Is "Night vision" set to "Auto (default)"?

Thank you for your response!
What I did was repower the camera and that seemed to do the trick. 

Lance_L
Community Specialist
Community Specialist

Hi everyone,

 

@Alex_Fortis, thanks for circling back. We’re delighted that it’s working again. If you have any further questions or need assistance, don't hesitate to reach out to us at the Nest Help Center.

 

I appreciate your help, MplsCustomer.

 

Kind regards,

Lance