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Google Nest Doorbell Chime Connector

bmr1230
Community Member

I installed the Google Nest doorbell 2 years ago. Recently, the doorbell stopped working. I traced all the wires, replaced my whole doorbell unit inside the house, dug up wiring diagrams, and even used my ohm meter to check all the wiring connections. It would work for a second, and then stopped working again. After an hour, I concluded that the only thing that's causing the issue was the Google Next Chime Connector. Lo and behold, turned out many people have similar failure. This is very frustrating.

Now, where can I buy a replacement? I can't seem to find that answer. 

3 REPLIES 3

EdmondB
Community Specialist
Community Specialist

Hello bmr1230, 

I'm sorry to hear your Nest doorbell isn't working out for you. We'd love to help you out with this. Could you please fill out this form? Once you're done, just let me know.

Cheers,
Edmond

bmr1230
Community Member

I filled out the form but no one has reached out to me. I really need a working doorbell.

EdmondB
Community Specialist
Community Specialist

Hi there, 

Thanks for filling out the form! Our support team will send you an email soon to help you out. If you have any more questions or concerns, please let us know.

Cheers,
Edmond