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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 797 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16666 Views
  • 0 replies
  • 7 kudos

How can I get NEST CAM Outdoor to work?

When I scanned QR code I got message that it could not access when I enter the 6 digit identification # on bottom of camera it indicated the identification # was invalid. How can I get this to work when the NESDT website instructs me to enter the pro...

bhatcher by Community Member
  • 635 Views
  • 3 replies
  • 0 kudos

Gen 1 drop cam mic will not turn off.

Gen 1 drop cam mic will not turn off. I have a gen 2 drop cam that I can turn mic on and off no problem. I have done everything I can to get it to shut off. Everything. Anyone have the same issue. I just want to live stream with no sound. Help.

Gretaglo by Community Member
  • 718 Views
  • 3 replies
  • 0 kudos

Havent had it a month and the Camera cracked..

Not sure what happened. Was leaving and noticed the camera screen is cracked. The doorbell works but it's a big blur now. Only had it for like a month. . Didn't even get a notice it went off line and must of happen over night..Is there a way to fix t...

Screenshot_20211127-175027_Home.jpg

Replacement front plate for peeling Nest Hello

After finding out Google will do nothing to tend to the awful cracking/peeling on my Nest Hello due to it being out of warranty by a few months, I am finding it is now affecting the video quality. This is seemingly a widespread issue no matter the we...

Tommehnet by Community Member
  • 906 Views
  • 1 replies
  • 0 kudos

Manual Away Not Working

I do not use Home/Away Assist to automatically determine if I'm home or not, I use the main Home/Away buttons on the webpage or phone app to switch manually. I have each camera set so that they do not use Home/Away Assist to decide when I'm home. Thi...

dchoule01 by Community Member
  • 1637 Views
  • 6 replies
  • 1 kudos

Resolved! One button "all cameras on/off" feature?

Since Home Away assist never works properly. Is there a feature that allows me to turn on or off all cameras so I don't have to rely on home away assist? It is quite time consuming to go to each of my 10 cameras and turn them on and off separately. N...

stewstew by Community Member
  • 3624 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Cam (Battery). "Something went wrong" can't install

Can someone please explain to me what I'm doing wrong? I recently purchased the Nest Cam (Battery) for outdoors. I get through all of the screens and then it says "finishing up". After 5 minutes, I get an error message "Something went wrong." Try con...

VBScrapper by Community Member
  • 60079 Views
  • 66 replies
  • 10 kudos

Resolved! Peeling

Dear sir or madam,I hope everyone is safe & well - unfortunately my father’s nest doorbell has started peeling and not connecting like it used to, so far it’s been a wonderful product but it’s a shame it’s unfortunately not working too well now and t...

Ycook22 by Community Member
  • 2591 Views
  • 1 replies
  • 0 kudos
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