Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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  • 0 replies
  • 7 kudos

Resolved! Live video unavailable

I purchased a Nest indoor wired camera, which I installed today. Unfortunately, when I go intothe Google Home app, to view it, I get the message 'Live video unavailable'Interestingly, I receive notifications and can actually view videos in history bu...

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Oznest by Community Member
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  • 22 replies
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Nest wired doorbell not playing holiday theme

I have the Nest wired doorbell and have selected a holiday theme for it in the nest app. When the doorbell is pressed it plays the default sound not the theme sound selected in the app. All other functions work correctly. It just seems the sound sett...

Nest Cam (battery) mounting plate missing

I bought 2 Nest Cam Outdoor (battery) and the mounting plate as well as screws were missing For both in the package. Can’t seem to find any option to get these in the Google store and camera can not be mounted without these.

Simbruu by Community Member
  • 1978 Views
  • 4 replies
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Issue with connecting Nest Doorbell camera

My nest doorbell just arrived and was trying to connect it to my Google home account but I constantly get the error of “We're having trouble connecting to the assisting device”. What would cause this problem? I have a nest camera in my backyard conne...

TheMegh by Community Member
  • 1314 Views
  • 6 replies
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NEST CAMERA connection

I just got 4 new NEST cameras. I was able to set the first one up fine but now when I try to connect the 2nd device it keeps saying "Connecting to assisting Nest device. Looking for a nearby device that can help get your device online faster." It kee...

Doorbell display on TV

I can’t get the doorbell camera to display/cast on my TV. I regularly cast to my TV from my IPhone and laptop.

calcounty by Community Member
  • 1669 Views
  • 7 replies
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Google nest battery cam not sending notifications

Hello,I have a nest doorbell and 2 indoor/outdoor battery nest cams. The doorbell and one of the battery nest cams are sending notifications without issues. The second battery nest cam will record an event but does not send a notification. What I've ...

af84 by Community Member
  • 6345 Views
  • 14 replies
  • 3 kudos

Nest Doorbell PEELING?!?

In short, the black facade of my doorbell is peeling horrendously. It looks like I forgot to take the protective film off but it is long gone. It’s peeling and separating all around the camera and sides so I’m worried about water getting in and ruini...

ASMCLEOD by Community Member
  • 671 Views
  • 1 replies
  • 0 kudos

Nest doorbell on Chromecast TV using Mini?

I just added a Mini in my living room and can’t seem to figure out the voice command to get the Mini to send the doorbell (wired Nest Hello) stream to my TV (Roku TV with Built in Chromecast). I can see the doorbell on my Nest Hub Max so everything i...

DanA468 by Community Member
  • 841 Views
  • 3 replies
  • 0 kudos
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