09-30-2022 05:42 PM
I have two houses in different states. I have a subscription to Nest Aware in the original place I installed the 1st camera. It worked so well I decided to get another one for my other place. Can I use the same nest aware subscription for both locations or do I have to buy another subscription? If I can, how do I add the new camera to my current subscription? Thanks!
10-04-2022 11:21 PM
Hi Kclifton80,
Thanks for reaching out. I’m sorry for the delayed response. That’s a good question! If you’re pertaining to the 2nd gen Nest Aware Base or Plus plan. Then, yes it is per home structure and it’s not transferable, so you need to sign up for another subscription for your second camera.
Have a look at this article and let us know if you need more help: Manage your Nest Aware subscription on the Google Store.
Thanks,
JT
10-09-2022 07:52 AM - edited 10-09-2022 07:52 AM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, JT.
Thanks,
Archie
10-10-2022 08:54 AM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie