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Can't connect to assisting device setting up a second camera

drw992
Community Member

I see multiple threads on this topic with people having no problem adding the first wireless camera to the Google Home app, but then having troubles adding additional cameras with an error message "can't connect to assisting device".  In one of the recent threads from a week ago, Garrett DS says:

"Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS"

 

Garrett DS: What is the solution?  Do you have a link?

 

1 REPLY 1

aatienza
Community Specialist
Community Specialist

Hey drw992,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.
 

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!


Thanks,

Archie