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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 328 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16164 Views
  • 0 replies
  • 6 kudos

NEST outdoor camera not working

I have had my nest outdoor IQ camera for about 2 years, it was working great until about 2 months ago. It is no longer working. There has been no damage to the camera or cords, the light does not turn on therefore I am unable to even try to troublesh...

gkd123 by • Community Member
  • 1683 Views
  • 5 replies
  • 0 kudos

Nest doorbell falling off line.

Our Nest Hello has worked reliably for a few years. Lately if just goes off line. I’ve rebooted the modem and router. What has worked is ringing the door bell repeatedly and it comes back on. Any suggestions on how to prevent it from going off line? ...

Dawnct by • Community Member
  • 1222 Views
  • 5 replies
  • 1 kudos

Resolved! Seeking to Instal nest cams on new build home and seeking compatibility with existing installations

Hi there. I started using Drop Cams perhaps 10 years ago and then gradually added new Nest Cams more recently, across two existing family properties. I have two separate subscriptions, one for each property. I have a house being built and when I went...

Slobdiddy by • Community Member
  • 2489 Views
  • 13 replies
  • 0 kudos

Camera Volume

When I tap on a camera to view the volume starts real loud then the volume goes way down ! 2nd generation cameras . Any ideas ? Thank You

No customer support!

I have other nest products. Now I’m choosing between nest, ring, blink, zmodo and the wyze cameras. Zmodo has excellent indoor camera customer support. The other cameras are out door. Nest is theeeee worst support. I simply forgot my password. No ema...

Kim12345 by • Community Member
  • 1141 Views
  • 6 replies
  • 2 kudos

Hot to touch all day, offline - wired video dootbell

Hi there, my nest wired doorbell has been offline since Tuesday and it is Saturday night as of this post. I didn't notice until a visitor said she hit the doorbell and nothing happened. I checked the app and noticed no activity or video since Tuesday...

willdeng by • Community Member
  • 537 Views
  • 2 replies
  • 0 kudos

Google IQ outdoor camera and the original outdoor wired cameras keep shutting off turning on freezin

Look Google cameras are not what they claim to be. I purchased the wired outdoor 2 of them cameras when they first came out immediately I had problems with picture freezing, cars driving by like snails, people walking super fast it was a **bleep** sh...

Notification

How can I receive notifications Only when someone rings the doorbell. Not just the presence of someone being there or passing in front of the camera. I live in a high traffic area and I receive too many notifications.

CCaro by • Community Member
  • 876 Views
  • 4 replies
  • 0 kudos
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