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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

Doorbell and Cameras require different Apps?

Why does my doorbell require being viewed and setup using the Nest App while the outdoor cameras I purchased required the Google Home app still? I purchased all devices at the same time, last year. I had this issue when I set them up, but assumed it ...

Hatch1 by • Community Member
  • 632 Views
  • 2 replies
  • 0 kudos

Terrible latency with Doorbell

Hi all,I’ve seen multiple posts on this topic so I’m not hopeful there will be a fix or admission from Google of a fundamental product issue, but here goes….We receive terrible latency from the time the doorbell is physically pressed to the notificat...

Nest rechargeable battery

I e read through your other chats regarding the nest doorbell/camera battery charging slowly. I’m using the charged cable that came with my nest.I’ve tried different outlets. The cables are not frayed. The charging port is clean. It’s been charging f...

Peg1254 by • Community Member
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  • 9 replies
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Set Digital Zoom and Activate Noise Notifications

Is the new indoor google camera capable of staying zoomed in on a specific frame and monitoring for noise notifications? I was previously using the Nest App to monitor and control my google home products, but recently purchased a new camera. The came...

Doorbell installation on side of door frame.

Hey all! My house has a stupid doorbell installed on the side of the door frame instead of facing out. Anyone have any ideas on how I could install the nest doorbell so it faces outwards and not at a 90° to my house?

Nest Cam (wired), possible to switch to 50Hz?

Hi there,Many cameras have an "anti-flicker" setting, which changes the video between 50Hz / 60Hz so that if you have lights that are on 50Hz for example, the camera can be synced to the lighting frequency and you don't see a flicker. I don't see suc...

jomo11 by • Community Member
  • 1248 Views
  • 2 replies
  • 0 kudos

Nest Indoor Cameras

It isn't bad enough that you cannot get any help on-line, but even your Corporate office doesn't answer their calls. Customer Service is sorely lacking. The competition is looking better than ever.All I want to know is where I return my existing came...

Resolved! Nest doorbell (battery) not ringing in Nest hub

I set up my Nest doorbell and I can see the video on my Nest hub but when someone is at the door and rings the doorbell I only get notifications on phones and not on my hub. I've been navigating the forums and help center and see that I'm supposed to...

Grtl_ma by • Community Member
  • 1687 Views
  • 6 replies
  • 0 kudos

Nest cam Battery / wired

Hi I'm looking to replace my ring doorbell to a google one so I can have just one subscription. I currently run the doorbell with a plugin adaptor (DC) as I don't have a transformer. Looking on the google store web site it says in the instructions th...

Smurfman by • Community Member
  • 1179 Views
  • 7 replies
  • 0 kudos
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