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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15715 Views
  • 0 replies
  • 6 kudos

Different results from nestcam

Two nest cams side by side - same settings. One captures activity, and the other only captures one activity in the past 24 hrs. The difference - one has the power connected - and is working properly. The other has a full battery but not picking up ac...

Anthonymck by Community Member
  • 1397 Views
  • 9 replies
  • 0 kudos

Nest Doorbell stopped sending notifications

Our doorbell quit sending notifications, it will detect some movement when a car goes by but does not see movement right in front of it. It does work when we ring the doorbell. It had been working fine, we think it quit about the time the Google Home...

OzarkSun by Community Member
  • 691 Views
  • 4 replies
  • 0 kudos

Splitting Camera Access

Hello. I have 18 cameras set up (10 upstairs and 8 downstairs) and want 2 people to have access to all the cameras and 2 people to only have access to to the 10 upstairs. Is this possible with Nest Cameras?

Question with Nesr Doorbell. Not working when wired

Hello, Recently my Nest doorbell was working perfectly. We replaced my exterior door so we took about the Nest doorbellWe went back to hook it up to the wires and now it doesn’t work at all. When it in via USB, it works fine. Any idea what’s happenin...

Metsj373 by Community Member
  • 1233 Views
  • 7 replies
  • 0 kudos

Doorbell visitor notification delay

Hi, Visitor notifications from my doorbell arrive on my Pixel 7 after 27 minutes. My wife's iPhone gets them immediately. What's happening?The doorbell says it is a Nest doorbell (wired) - so presumably gen 1. We've had it a while, but not sure when ...

JonAb by Community Member
  • 1905 Views
  • 15 replies
  • 1 kudos

What does "Loading camera preview" mean?

Until the recent problem with notifications not showing up until the screen is unlocked, I've never seen the "Loading camera preview" message. Now I see it a lot. What does it mean and why have I not seen it before?

Weasel by Community Member
  • 1431 Views
  • 9 replies
  • 1 kudos

Help with doorbell angle

 Hello, attached is an over head diagram of my front door. I’m trying to figure out if a wired nest doorbell with the angle plate will angle the camera enough to see outward? My doorbell faces an opposing wall. I know I can just go with the battery o...

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ryan33 by Community Member
  • 4707 Views
  • 3 replies
  • 0 kudos

transformer compatability

Hi, I want to install a wired Nest doorbell, but Google instructions say that I need a transformer rated 16-24 VAC. The transformer for the existing doorbell is stamped 10V.5V.A. - am I correct in assuming that I would have to upgrade to a new transf...

grayh by Community Member
  • 1432 Views
  • 7 replies
  • 0 kudos
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