Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Camera footage
How do I keep my cameras on even when I'm home. They record when I leave the house but when I come home and turn the alarm off I have to go into the app and turn the cameras on again. How do I keep them on when I'm gone and also home
Nest Doorbell Sees Activity But Does Not Register it as an Event
I've had a Hello for a few years and had no issues until recently. I stopped getting most notifications that I was previously accustomed to. I live in a cul-de-sac, and the camera would generate events/notifications for cars passing by, people walkin...
I need both the NEST and HOME apps to manage my Video Cameras?
I have a Nest Doorbell Camera and Nest Outdoor (wired) IQ Camera which I've always viewed through the NEST App and I've always been happy with the quality and user interface of the devices and the App itself. Recently I purchased a new Nest Indoor Ca...
Nest IOS app so slow to load video, it's become useless.
When I get a notification that my Nest Doorbell has spotted someone or there was a doorbell ring, I click the notification and sometimes it takes as long as 30 seconds before I can see the video or respond to the doorbell ring. I just get a spinning ...
Cannot see 24/7 recordings since new update
I have Nest Aware and pay for the ability to see 24/7 recording. I have had the cameras for a couple years in this feature has always worked great. Since the update a couple weeks ago I have not been able to use this feature anymore. If I go look at ...
Nest Products in Home Support
I have a Nest Hello doorbell, two outdoor cameras, and an indoor camera, and Yale lock. I understand that I am not able to setup those devices in the Google Home application but what is going to happen to those devices in April of 2024 when the Nest ...
Familiar faces stopped notifying about week ago
Came here to see why Familiar Faces in Nest app stopped working a few days agoI have 1st gen outdoor IQ and nest hello doorbell and and about 30 faces all organized. Then a few days ago I notice I was getting less notifications and noticed all famili...
Nest keeps returning to login screen
I use the Nest App almost every day. Occasionally (about 1x / month) when I open the Nest app, it asks me to login again. When I complete the steps below Nest simply displays the first screen again asking me to login. over and over and over again. Th...
Nest Camera Doorbell Wired Reset
I would like to reset my camera/doorbell but it is installed to the brick outside of my home. I don’t want to remove it. My ex is the main account on it and when I removed him, I lost access as well. Can I reset without removing the doorbell somehow ...
Nest Floodlight Camera
Floodlight Camera says it's offline because the battery needs to be recharged. Ive done everything one can do to remedy the issue, short of buying a new one which isn't happening. There is no answer anywhere.
