Can't connect to wifi. Says check password. How??

[Cmartinpa]

Installed new wored nest cam woth floodlight. Can't connect. Saus check password but how? 

[EmptyNester]

I think it means check to make sure you are using the correct password.  

For this problem I think you will need to speak with a Google Tech person on the phone.  You can open a support ticket here and once you answer the questions you can escalate to a phone call or on-line chat.

https://support.google.com/googlenest/gethelp

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. Were you able to speak to one of our phone support? How does it go? Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate your help, @EmptyNester.

Best,

Jenelyn

[Jenelyn_O]

Hi Cmartinpa,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[Jenelyn_O]

Hello there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 

Regards,

Jenelyn