Google Nest Doorbell Second Gen Does not let me Playback Events

[hawkeye99]

 This is all I see. And it isn’t just my device, it is everyone’s devices in the household that show this. Despite that I have deleted the app and redownloaded the app. I have made sure Nest Aware is active. And still nothing. Just installed this doorbell yesterday and would hate to have to send it back.

[EmptyNester]

Hello, I'm an end user like you.  Has it worked at all for you and it just stopped working?

Are you able to see the LIVE image?

You can try speaking to a Google Support person on the phone or chat.  Here is the link to start the process....

https://support.google.com/googlenest/gethelp

Good luck and if you get it going please return here and let us know how it got fixed.  

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. I just want to check if you were able to see the response above. Could you please provide the needed information asked above? It will help us to move forward.

I appreciate your help, @EmptyNester. 

Best,

Jenelyn

[Jenelyn_O]

Hi hawkeye99,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[Jenelyn_O]

Hey hawkeye99,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn