Can’t get my iPhone or iPad to work with my battery doorbell

[Bailie]

I cannot get my iPhone ( version 15.8) or my iPad (version 16.7) to connect with the doorbell.  I keep getting message - something went wrong , ive tried rebooting, airplane mode on and off and nothing works, soooooo frustrated, want to throw it out the window Grrrrr. Please can someone help a tech challenged old lady???

[MplsCustomer]

@Bailie 

You could try contacting Support using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[RenzJ]

Hi everyone, 

@Bailie, thanks for visiting the Google Nest Community. I appreciate you posting and updating us on your efforts to address your concern about finding a fix. Have you seen MplsCustomer’s response? Let me know if you have additional questions or concerns. 

Best,

Renz