Can’t get one camera to reconnect

[Kdaawg]

I have four cameras and one camera I cannot get to connect what do I do to get it to connect… it just started this time after I charged it of not connecting 

[Anonymous]

Happens all the time the cameras are just rubbish. Sometimes i can get mine to reconnect by plugging the charge cable back in for 15-30 mins. The cameras have constant issues hey they have never worked properly for me in over a year. Had i read this forum i would've bought another brand for sure. A link to this forum should be added to all places the faulty cams are advertised. 

[Jeff]

Hey Kdaawg,

When you say that you can't get the camera to connect, do you mean on the initial setup, or did you get the camera to set up and now it won't stay connected to your network? Can you clarify where you are at with the setup process?

Thanks,
Jeff

[Jenelyn_O]

Hi there,

Chiming in — I just want to check if you managed to see the message above. Could you please answer the questions? It will help us to move forward. 

I appreciate your help, Jeff.

Regards,

Jenelyn

[Jenelyn_O]

Hello Kdaawg,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 

Best,

Jenelyn