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Cannot Login to Nest Account with Google

jpreston603
Community Member

Is anyone else having issues logging in to their  Nest account using Google via web browser starting today?  When I try to log in using my google account, after selecting my email address, I am directed back to the sign In screen - its an endless loop. Seems to work fine on mobile, on the app however.

5 REPLIES 5

crarbo1
Community Member

I have had the same issue.

Bmerf
Community Member

Yep. Tried removing access than regranting, no dice. 

SteveT1
Community Specialist
Community Specialist

Hi there,

 

I'm sorry to hear about that. Let's get this sorted out. What computer and browser are you using? Is your account migrated?

 

I would recommend using a different browser or go incognito to isolate.

 

Regards,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

 

Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve