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Cannot connect nest doorbell

Otexasgina
Community Member

Cannot connect doorbell to google home on iPhone 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

What colour is the light on your doorbell?

Nest camera and doorbell lights and sounds - Google Nest Help

What exactly happens during setup? Do you get an error message in the app at all?

Troubleshoot Nest camera and doorbell setup messages - Google Nest Help

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@Otexasgina, thanks for reaching out here in the Community. To confirm, have you tried restarting your Nest Doorbell? What type of Nest Doorbell do you have? How far is your Nest Doorbell from your Wifi router? In case you have the battery type, hit this link to setup your Nest Doorbell with the Google Home app. Looking forward to your response.

 

I appreciate the help, davidking.

 

Regards,

Emerson

EmersonB
Community Specialist
Community Specialist

Hey Otexasgina,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Also, were you able to check the link I've shared? We'd be glad to hear from you.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Otexasgina,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson