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Cannot get any History on my 2nd generation Google doorbell

alphafox10
Community Member

Hello Family. I have a suscribtion for my Google nest wired doorbell. For some reason I cannot retrieve any past history. I cannot find out if my Nest account did transfer over. How can I get help to find out about my account. Can't get a person to talk to me. Need help. 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@alphafox10 

It's not clear what's happening in your situation. Your post says you have a 2nd gen Google Nest Doorbell, but then you refer to whether your Nest account "transferred over".

You can check your subscription here:

https://store.google.com/subscriptions

You can also check in the Google Home app, under Settings | Subscriptions | Nest Aware.

You could also try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

sicsacol
Community Specialist
Community Specialist

Hey Everyone,

 

Thanks @MplsCustomer for the helpful information, 

 

Just wanted to check if you've had a chance to see MplsCustomer's response. If you need anything else or have any questions, just let me know. 

 

Best,

 

Jonathan