Cannot log in to nest.

[blet49]

When I ask to reset my password I do not receive the email to reset it.

[MplsCustomer]

@blet49 

Are you certain that you are trying to login with the same email account you were previously using?

[EmersonB]

Hello everyone,

@blet49, thanks for posting here in the community. To confirm, what app are you using to sign in? Have you tried checking your spam, trash or junk folders? Have you migrated your account? Looking forward to your response.

I appreciate your response, MplsCustomer.

Regards,
Emerson

[EmersonB]

Hi blet49,

I'm dropping by to ensure that everything is covered here.  We would appreciate it if you could share the information I’m asking above. We'd be glad to hear from you.
  
Thanks,
Emerson 

[EmersonB]

Hey blet49,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson