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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1786 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17949 Views
  • 0 replies
  • 7 kudos

DO NOT PURCHASE the Google "Nest" Battery Cameras...

The Nest app DOES NOT SUPPORT this battery powered camera. Doesn't show up. Forget about getting a desktop view of your cameras.Furthermore, the camera DOES NOT SUPPORT 24/7 RECORDING AS ADVERTISED. It goes "IDLE" even if connected to a power source....

Resolved! Google Doorbell

Hello - I have a "great connection" when I test my mesh network. I also have lightening internet speed on speed test. All my devices work fine. But I just purchased a google doorbell and it connects okay and triggers the doorbell fires off onto my ne...

jarobn by Community Member
  • 2896 Views
  • 6 replies
  • 0 kudos

FloodLight brightness control Not Responding

Installed new Floodlight camera and camera works fine, and lights come on just as advertised. Now trying to adjust brightness and the control says offline /not responding. How can that be? How do I get control over the brightness?

36WSB by Community Member
  • 3302 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Cam help desk scam???

Have owned my Nest Cam for ~ 3 years now. No issues up until 3 weeks ago when the camera kept disconnecting and the video screen shows the blue spinning icon. I tried resetting it, unplugging the power and plugging back in, uninstalling and deleting ...

chercaleb by Community Member
  • 1955 Views
  • 3 replies
  • 0 kudos

Best Camera Invite not working

I have sent the URL and password to a few invitees and no one has been able to make it work. I don’t wish to add them as family. I have followed all the steps, not sure what I’m missing.

Danny00 by Community Member
  • 1245 Views
  • 3 replies
  • 0 kudos

Resolved! Nest doorbell peeling

Nest doorbell peeling and keeps getting worse and worse. The doorbell looks horrible.This is pretty bad considering we are Houston Media Systems and our customers are choosing Ring more and more over Nest, while seeing our Google Nest Doorbell and it...

Thanos by Community Member
  • 2286 Views
  • 2 replies
  • 0 kudos
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