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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 192 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15907 Views
  • 0 replies
  • 6 kudos

google door bell zone not working

the zone is not working. it not seeing my front porch nothing has change the camera is in the same position as it was when i installed over 2 years agoi am see the street i want to see when someone comes to the door

mharrylall by • Community Member
  • 1313 Views
  • 4 replies
  • 0 kudos

New wired indoor cams all offline

Just got three new wired indoor cams; waiting for the "two app solution" (Nest & Home) to be resolved.BONUS: all three just went offline. My 'old school' doorbell & outdoor IQ Cam are still online. Along with the rest of my devices.Power on, green LE...

JBSD by • Community Member
  • 2260 Views
  • 4 replies
  • 1 kudos

Need a Mount ring for Nest Cam battery

So have you ever over-tightened a screw and broken a Mount piece? I did.It’s the black plastic ring which you attach to the wall, then twist the base for the Nest Cam Battery too.How can I get another one. Didn’t see anyplace to order on the Google s...

Why isn't my nest cam in the nest app?

I'm super confused. I have two nest cameras and I recently upgraded to the new nest aware subscription because I was about to buy a third camera.I just bought the new camera (Nest Indoor Wired) and not only do I need to use a different app to see the...

bobbyjoe by • Community Member
  • 5279 Views
  • 6 replies
  • 15 kudos

Missing Wall Mount

Hello.... I purchased the Nest Cam "battery" two pack early last week. After mounting one of the cameras I discovered that the box only had one wall mount. Last week I contacted support and was told they'd send a replacement. Earlier today I checked ...

Ampico by • Community Member
  • 461 Views
  • 0 replies
  • 0 kudos

Why do I need a NEST app and a Hime app?

I need to use the Nest app to see 24/7 history on my older nest cams. I need to use the home app to see 24/7 history on my new outdoor battery cam. Why do I need 2 apps…HOME and NEST?

Wfearley by • Community Member
  • 286 Views
  • 0 replies
  • 0 kudos
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