10-15-2021 12:09 PM
So have you ever over-tightened a screw and broken a Mount piece? I did.
It’s the black plastic ring which you attach to the wall, then twist the base for the Nest Cam Battery too.
How can I get another one. Didn’t see anyplace to order on the Google store.
Or do I need to resort to some other type of Mount now?
Thanks for suggestions…
10-29-2021 09:56 AM
Hi there,
I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.
We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.
Please let me know if you need any further assistance!
Best Regards,
Brad.
10-30-2021 03:37 PM
Responded to email, thanks!
11-10-2021 02:39 PM
Still waiting for assistance. Hello?