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Need a Mount ring for Nest Cam battery

Stratmeister
Community Member

So have you ever over-tightened a screw and broken a Mount piece? I did.

It’s the black plastic ring which you attach to the wall, then twist the base for the Nest Cam Battery too.

How can I get another one. Didn’t see anyplace to order on the Google store.

Or do I need to resort to some other type of Mount now?

Thanks for suggestions…

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

 

Please let me know if you need any further assistance!

Best Regards,

Brad.

Responded to email, thanks!

Stratmeister
Community Member

Still waiting for assistance. Hello?